Introducing Smart Assist. Your business’ virtual assistant for Facebook Messenger. With Smart Assist, you can automatically answer customer inquiries, improve customer experience, and increase sales.
Smart Assist allows businesses to handle customer inquiries via Messenger automatically without the need of additional supervision. It helps your customers get the information they need such as product information, business location etc. in an instant.
Smart Assist is designed to improve sales and customer service without the need of hiring additional workforce making it cost effective for every business.
Provide customer support 24 hours a day, 7 days a week — even after business hours or during holidays.
Welcome Greeting - Smart Assist send a customized welcome greeting to your customer. The customized welcome greeting includes interactive buttons. When a customer selects button, a corresponding message is automatically sent to them.
Information Cards - Smart Assist can send card messages to your customers. This may include a text, images, interactive buttons, links, or quick reply buttons.
A.I. (Artificial Intelligence) - One of the best features of Smart Assist is A.I. functionality. With Smart Assist’s A.I., a card reply is sent when a customer’s message includes a specific keyword or phrase. For example, a card reply that includes pricing information can be sent automatically if a customer message include the word “pricing” or “how much”.
Website Integration - Smart Assist can easily directs your customers to your website or online store.
How Does Smart Assist Compare